Returns Policy

Test Valley Models operates a no quibble 30 day money back guarantee on all it's products,

In the first instance of any problem please contact;

Test Vallley Models

Unit 404 The Commercial Centre.

Picket Piece. Andover.

SP11 6RU.

01264 354885


Please do not contact the product manufacturer.

In most cases we will ask you to return the product by Royal Mail 2nd class recorded delivery to the shop address.

On receipt we will refund all costs including postage.

If in our opinion the price of the product does warrant a return we will instead offer a monetary solution, whereby you are offered a discount, or a complete refund.


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